FAQ

​How Do I Place An Order? 

 

To Order one of our handmade jewels you have to fill the contact form to know if the jewel is still available. We try to keep daily updated our website but it is always better to ask. You can also ask for a personalized jewel, asking the shape you would like or asking for your prefered stone. We will be in touch as soon as we recieved your demand. 

 

Payment and Shipping

 

We are based in Chili, if you live in the country we can acept bank transfer, and we can send you the jewel through national courrier. Otherwise if you live abroad we can send the jewel through international expedition. For the payment once you have checked with us if the product is available, you can pay through PayPal. Overseas Shipping is not included so we should check the shipment cost based on your country.

​​Returns & Refunds

 

Alquimiart Joyas garantee the quality of each jewels and we also garantee a safe shipment and delivery. We can't acept any returns or do any refunds. Before the shipment we will show you through pics and through video the quality of the product. 

 

Privacy Policy

 

We garantee the privacy of your personal details.